Privacy Policy

Last Updated: December 2024

Introduction

At Pyrest Halquint Hotel, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our hotel, use our services, or interact with our website.

By using our services or providing us with your personal information, you consent to the practices described in this Privacy Policy.

Information We Collect

Personal Information

Name and contact details
Payment and billing information
Government-issued identification
Reservation and stay preferences
Emergency contact information

Usage Information

Website browsing behavior
Device and browser information
IP address and location data
Cookies and tracking technologies
Communication preferences

How We Use Your Information

Hotel Services

Processing reservations, managing your stay, and providing personalized services during your visit.

Payment Processing

Secure payment processing, billing, and financial transaction management.

Communication

Sending booking confirmations, updates, promotional offers, and customer service communications.

Data Security

We implement industry-standard security measures to protect your personal information:

SSL encryption for all data transmissions
Secure payment processing systems
Regular security audits and updates
Restricted access to personal information
Staff training on privacy protection

Your Rights

Under Canadian privacy laws, you have the right to:

Access your personal information
Request corrections to inaccurate data
Request deletion of your information
Withdraw consent for data processing
File complaints with privacy authorities

Information Sharing

We may share your information in the following limited circumstances:

Service Providers

Trusted partners who help us operate our business

Legal Requirements

When required by law or legal proceedings

Safety & Security

To protect the rights and safety of our guests

Business Transfers

In case of mergers or business acquisitions

Cookies and Tracking

Our website uses cookies to enhance your browsing experience:

Essential Cookies

Required for basic website functionality and security.

Analytics Cookies

Help us understand how visitors interact with our website.

Marketing Cookies

Used to deliver relevant advertisements and track campaign effectiveness.

Preference Cookies

Remember your settings and preferences for future visits.

You can control cookies through your browser settings.

Data Retention

We retain your personal information only as long as necessary:

Reservation Data: 7 years for financial records
Guest Preferences: Until you request deletion
Marketing Data: Until you unsubscribe
Website Data: As per cookie settings

Third-Party Links

Our website may contain links to external sites. Please note:

We are not responsible for third-party privacy practices
External sites have their own privacy policies
We recommend reviewing their privacy policies
Our policy applies only to Pyrest Halquint Hotel

Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make significant changes:

We will post the updated policy on our website
We will notify you via email if you have an account
The "Last Updated" date will be revised
Continued use constitutes acceptance of changes

Regular Updates

We review our privacy practices annually